History

How I Arrived at the Name of My Company

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History

My background is automobile dealership sales and management. I managed stores and people for about twenty years. Tired of the long hours, working every week-end and holidays (for they are always having some "sort of sale"), I wanted to find something I could do that would provide a service that was needed and would provide a better quality of life.

As it was, the person that did windshield repairs for the automobile dealership was limited to what he was able to replace. Anything that presented any challenge, we had to replace. At the same time that I was still working for the dealership, I was still looking for that opportunity to get out of the auto industry.

Then it happened a couple of days later I had a Cadillac STS with a two-inch crack on the lower right side of the glass. When the windshield repair person came in and looked at it, he sighed, then said, "There's no way to fix that." I replied, "At least try. Do you have any idea how expensive that glass is?"

The very next day I had another car with a small crack. That's when I thought to myself there has to be someone who can repair this and not have to replace the windshield, so why not me? I went home, got on the Internet, found a really nice guy in L.A. (after several who were only, in my opinion, after the training fee and not concerned if I would really be able to do this) who said he would be glad to teach me. After discussing this with my wife, I flew to California, spent a week training, came back and practiced in my basement until I was able to produce the results consistently, then put my business together.

 




How I Arrived at the Name of My Company
While in L.A. in training, after watching my instructor, I said to him, "That repair is far more superior than any repair I had seen in twenty years in the automobile business! And believe me, I have seen a lot of repairs." That is how I came up with the name, Superior Windshield Repair Inc. Because they are. We now have been in business for three years, and to this point done thousands of repairs with minimal failures. Meaning repairs that do not hold are less than .5%. The industry average for repairs that do not hold is 3%. We try to fix things others won't even attempt. The worst case is that it has to be replaced -- well that was probably going to happen anyway. But if we can fix it and save a customer money, why not!


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