My background is automobile dealership sales and management. I managed stores and people for about twenty years. Tired of the long hours, working every week-end and holidays (for they are always having some "sort of sale"), I wanted to find something I could do that would provide a service that was needed and would provide a better quality of life.
As it was, the person that did windshield repairs for the automobile dealership was limited to what he was able to replace. Anything that presented any challenge, we had to replace. At the same time that I was still working for the dealership, I was still looking for that opportunity to get out of the auto industry.
Then it happened a couple of days later I had a Cadillac STS with a two-inch crack on the lower right side of the glass. When the windshield repair person came in and looked at it, he sighed, then said, "There's no way to fix that." I replied, "At least try. Do you have any idea how expensive that glass is?"
The very next day I had another car with a small crack. That's when I thought to myself there has to be someone who can repair this and not have to replace the windshield, so why not me? I went home, got on the Internet, found a really nice guy in L.A. (after several who were only, in my opinion, after the training fee and not concerned if I would really be able to do this) who said he would be glad to teach me. After discussing this with my wife, I flew to California, spent a week training, came back and practiced in my basement until I was able to produce the results consistently, then put my business together.